FuelEd Help Contact Information
There are people who can help you with your FuelEd course!
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Our goal is to support you in successfully completing your course(s). Save the below contact information and feel free to contact us and ask questions at any time as you work.
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We are here to help when and if needed!
Who do You Ask?
| For Help With: | Contact: |
|---|---|
| Students log in or password reset: | BVSD Single Sign on Portal and follow the prompts. Call 720-561-HELP for assistance. |
| Technical Issues and Technical System Requirements: | Trouble Shooting Technology |
| Course Login issues | Contact your Mentor. |
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Course or test passwords |
Contact your Mentor. |
| How to navigate your course | Contact your Mentor. |
| Pacing/Staying on track | Contact your Mentor. |
| Course related questions including understanding content or clarifying assignment requirements | Contact your Teacher (See the Teacher Contract Info section in your course). |
| Fuel Education Help Center: | Details: |
|---|---|
| Call Center: 844-638-3533 | Monday - Friday: 6:00 AM to 9:59 PM and Weekends: 10:00 AM to 6:00 PM |
| Technical Online Support | Visit FuelEd Service Station (Click on the “Help” section in the Navbar of their course) |
When in doubt, ask your mentor!
If your mentor cannot answer your question, they will connect you to the person who can. You should never feel like you don’t have anyone to ask about your course - ask your mentor! Mentor support may not be available during evening or weekend hours, but you can still send an email when your question arises and your mentor will get back to you during his/her business hours.
- If you do not know how to contact your mentor, please Email the BVSD Online Office for your mentor’s information.