Parents/guardians will receive their welcome/log in instructions to the email address we have on file in Infinite Campus.
- All BVSD Online communications are sent to student's BVSD email address, so students should be checking their BVSD email regularly.
A team of qualified, real, live people has been put together to support your student throughout their online course.
Teacher: You can find teacher contact information in the first unit/folder of the course. The course teacher can answer questions about course content, test resets, and basic course questions or issues.
BVSD Online Staff: You can reach the staff at firstname.lastname@example.org. The BVSD Online staff is a resource for communications, pacing, and problem-solving.
Technical Help: Our Trouble Shooting Technology Page provides information about technology use, helpful tips, and how to troubleshoot issues that may arise.
When in doubt, ask!
- If you have any questions please email BVSDonline@bsvd.org or call our office at 720-561-5580.
Drops and Refund Requests:
- Please go to our Drop a Course or Request a Refund Page.
- If a refund is due, once processed you will receive an email confirmation of your full or partial refund.
- Please allow 10-14 business days for processing.